Privacy and data protection policy

The website www.proffshop.eu is owned by PROFFSHOP, trgovina d.o.o. The owner of the website undertakes to respect your right to privacy and to respect applicable law governing the area of privacy and personal data protection.

Company PROFFSHOP, trgovina d.o.o. operates in accordance with the Personal Data Protection Act (ZVOP-1, Your. l. RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679).

The privacy policy applies to the visitor of the website when he visits the website for the first time and for all his subsequent visits. By using the website, the visitor confirms that he accepts and agrees with all the provisions of this policy. The privacy policy may be amended or supplemented at any time without prior notice or notice. By using the website after changing this policy, the user confirms that he agrees to the changes.

Proffshop, trgovina d.o.o. undertakes to protect the confidentiality of personal data and the privacy of visitors or users of the website and to take all necessary measures to protect them from any violations or abuses.

PROCESSING OF PERSONAL DATA

Company PROFFSHOP, trgovina d.o.o. processes personal data on the basis of the personal consent of the individual, on the basis of a contract concluded or on the basis of the law.

Every visitor to the www.proffshop.eu website who makes the entry of personal data on our website also gives active personal consent to the processing of personal data on the basis of a special form submitted at the time of registration for e-news, when ordering products or at the time of registration at our training.

Company PROFFSHOP, trgovina d.o.o. collects about users via the www.proffshop.eu the following information:

Sign up for newsletter: Name and email address.
Product order: First and last name, street and house number, postcode and post office, telephone, e-mail address and company name (if you order as a company).
Contact form: First and last name, phone, e-mail address.
Any other informationthat the user himself voluntarily transmits to the company.

By clicking on"I agree with the Terms of Business" or clicking on "I agree with the privacy policy" , the visitor of the website confirms that he was properly informed of the scope and purpose of the processing of personal data before submitting the online form (see previous paragraph).

The website owner processes the IP addressesof devices through which users access the web page in order to prevent future misuse through contact forms (junk e-mail).

The website uses "cookies" (more about this here), but in this way it is not possible to identify visitors to the website, which means that it is not possible to identify the users' first and last name and other user identification data on the basis of the data thus collected.

Proffshop, trgovina d.o.o. uses the collected data exclusively for the provision of services and the sale of products offered for the purpose and extent to which the visitor or user is previously informed and informed.

At the same time, PROFFSHOP, trgovina d.o.o. also undertakes not to provide personal or other information to a third party without express permission or to allow a third party to access the personal data of the visitor of the website or user unless requested by the state authority, law, court or other public authorities.

PURPOSE OF DATA PROCESSING

Proffshop, trgovina d.o.o. will use the collected data on visitors (users) only for the following purposes:

For the transmission of invoices and invoices in the event of an order received on products or services marketed through the website.
To keep records of customers.
For the realization or delivery of the required products or services.
For information on the new offer of Proffshop, trgovina d.o.o.
To send newsletters (if the person has signed up to receive our newsletter)
For statistical and marketing analysis or survey related to users of the website in order to improve the offer of products and services on the website.

SIGN UP FOR FREE NEWSLETTER

We use the double opt-in procedure to sign up for our free newsletter. This means that after your application we send you an e-mail address to the specified e-mail address, where we ask you to confirm that you wish to receive newsletters. If you don't confirm your application within 14 days, your information will be blocked and then automatically deleted. In addition, we save the logon time and confirmation time. The purpose of the procedure is to be able to prove your application and, if necessary, to detect any misuse of your personal data.

With your confirmation, you agree to receive news regularly with information about our new products and services, campaign notifications, interesting news about our activities, and notifications about new posts on the website and blog.

By signing up for newsletters, you agree to analyze your information about your purchasing and user behavior (for example, buying coupons, make purchases, reading articles). In doing so, we record when you read our news and which links you click on to see what your personal interests are.

The legal basis for this is your consent under the letter a of the first sentence of The First Paragraph of Article 6 of the GDPR.

Your data is saved for the period of your relationship with you as a customer. You can withdraw your news release consent at any time and unsubscribe from your newsletter. You can request cancellation by clicking on the link that is in each news email or by sending a message to the contact details listed in this privacy statement.

CONTACT FORM AND PRODUCT ORDERS

When you contact us by e-mail or by means of a contact form or application form, we store the information you provide to us (your e-mail address, your first and last name, your address, your phone number and your reason or comment to contact us), we store it so that we can answer your question, perform a product order and record your application for training. The legal basis for this is your consent under the letter a of the first sentence of The First Paragraph of Article 6 of the GDPR. This data shall only be used for the purpose of processing the case.

ONLINE ANALYSIS AND STATISTICS

We use various services that partially use cookies and other technologies to analyze the use of our website and optimize it. If you do not agree to the use of these services, you may object to this data processing or set up the prevention of the storage of cookies in your browser. For individual services, you can specify how you can object. By objecting, individual providers no longer process your data for the purposes of online analysis.

This website uses Google Analytics, google inc's online analytics service. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and allow you to analyze your use of the website. As a rule, information generated by cookies about your use of this website is transferred to and stored on a Google server in the United States.

However, if you turn on ip anonymization on this website, Google will shorten your IP address in the Member States of the European Union or in other States parties to the Agreement on the European Economic Area. Only in exceptional cases does the entire IP address be transferred to google's server in the US and shortened there. Under the authority of the operator of this website, Google will use this information to analyse your use of the website, to prepare activity reports on the website and to provide other services to the operator of the website related to the use of the Internet.

The IP address your server provides in Google Analytics does not merge with other Google data.

You can prevent cookies from being stored by setting up your server software accordingly; Please note, however, that in this case you may not be able to make full use of all the features of this website. In addition, you can prevent Google from recording and processing data generated by the cookie that relates to your use of the website (including your IP address) by uploading and installing the browser plug-in available at the following link: https://support.google.com/analytics/answer/181881?hl=sl.

This web page uses Google Analytics with the "_anonymizeIp() extension. Thus, the abbreviated IP addresses are processed below, thus excluding the identification of the individual. Therefore, if the information obtained about you were possible, the individual would be excluded immediately and the personal data is thus deleted immediately.

We use Google Analytics to analyze the use of our website and improve it regularly. With the help of obtained statistics we can improve our offer and design it to be of interest to you as a user. In exceptional cases where personal data is transmitted in the US, Google is subject to the EU-US Privacy Shield (EU-US Privacy Shield) https://www.privacyshield.gov/EU-US-FrameworkThe legal basis for the use of Google Analytics is the letter f of the first sentence of The First Paragraph of Article 6 of the GDPR.

Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. User Terms: https://policies.google.com/terms?hl=sl&gl=sl Data Protection Review: http://www.google.com/intl/de/analytics/learn/privacy.html and Privacy Statement: https://policies.google.com/privacy?hl=sl&gl=sl.

TRANSMISSION OF DATA

Proffshop, trgovina d.o.o. will not pass the collected data on third parties except in the case of ordering products marketed on the website and must be sent by post. In this case, the information will cover only those who are necessary for the delivery of the goods (order number, first and last name, contact number and delivery address).

DATA PROTECTION

Proffshop, trgovina d.o.o. uses the appropriate information and organizational means to protect the transfer and storage of personal data and ensures protection in accordance with the Personal Data Protection Act (ZVOP-1, OJ RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679)..

The visitor to the website or user is aware and agrees that ProFFSHOP, trgovina d.o.o. stores its data, which he provided when registering, ordering or registering for e-news throughout the period of time as long as he is an active user and for one year after the termination of this status or when he cancels his e-newsletter.

Other data are stored by PROFFSHOP, trgovina d.o.o. for as long as it is strictly necessary to achieve the purpose for which the data were collected, and then permanently deletes it or effectively anonymises it so that certain data can no longer be linked to a particular user.

Personal data collected by PROFFSHOP, trgovina d.o.o. with the express consent of the individual, are processed only for the purposes defined by consent and held until the withdrawal of consent.

The user is also responsible for protecting personal data by ensuring the security of his user name and password and updating the operating system and antivirus programs on his computer.

RIGHTS OF USERS OR CUSTOMERS UNDER THE GDPR GENERAL REGULATION

In order to ensure fair and transparent processing, as a user, under the regulations, you have the following rights:

Right to withdraw consent

If you have consented as a user to the processing of your personal data (for one or more specific purposes), you have the right to withdraw your consent at any time without prejudice to the lawfulness of the processing of the data carried out by consent until its withdrawal.

Right of access to personal data

As a user, you have the right to obtain confirmation from the provider (personal data controller) of whether personal data are being processed in relation to you and, where this is the case, access to personal data and certain information.

Right to rectification of personal data

As a user, you have the right to have the provider correct inaccurate personal data relating to you without undue delay. As a user, taking into account the purposes of the processing, you have the right to supplement incomplete data, including the submission of a supplementary declaration;

Right to erasure of personal data ("right to be inlivion")

As a user, you have the right to have your personal data deleted when there is no longer a legitimate reason for further processing.

Prevention of processing is possible in special circumstances:

where processing is no longer necessary in connection with the purpose of collection and processing;
when the user withdraws the consent to the processing;
when the user objects to the processing and there are no overriding legitimate reasons;
if the processing was unlawful;
when erasure is necessary to fulfil legal obligations (EU or Member State law);
processing is linked to the provision of information society services to the child.

Right to restrict processing

As a user, you have the right to restrict processing by the provider when there is one case:

if, as a user, you dispute the accuracy of personal data;
when processing is illegal and as a user you object to erasure and request a restriction of use;
when the data is no longer necessary for the purpose of processing and as a user you need it to enforce legal claims.

Right to data portability

As a user, you have the right to receive personal information relating to you that you have provided to the provider in a structured, widely used and machine-readable form.

Right to object to processing

As a user, you may object to processing in the case of processing for the purpose of performing tasks in the public interest or in the exercise of official authority and direct marketing (including profiling).

Right to lodge a complaint with a supervisory authority

As a user, you have the right to lodge a complaint with the supervisory authority, especially in the country where you are habitually resident, where your place of work is located or where the breach is alleged to have occurred (in Slovenia, the Information Commissioner), if you believe that the processing of personal data in relation to you violates the rules on the protection of personal data.

As a user, all requests relating to the exercise of rights in relation to personal data, addresses, in writing, can be addressed to the operator, proffshop company, trgovina d.o.o., which you can do by contacting us via sales@proffshop.eu.

LINKS TO OTHER WEB PAGES

The website www.proffshop.eu also contains links to websites not operated by PROFFSHOP, trgovina d.o.o. These links are installed as an additional service on the www.proffshop.eu website and Proffshop, trgovina d.o.o. is not responsible for their content, security or their way of protecting privacy. In this case, we recommend that the visitor review the privacy method posted on the pages they visit.

LIMITATION OF LIABILITY

PROFFSHOP, trgovina d.o.o. is not responsible for the damage that would be caused to the user by having provided incorrect, incomplete or uninformed information to the provider when registering for e-news, when requesting or purchasing products or services.

CHANGES TO PRIVACY POLICY

The status of the privacy statement is indicated by an indication of the date (below). We reserve the right to amend this Privacy Statement at any time with a forward effect. The current version is available on our website. Please visit our website regularly to find out about a valid privacy statement.

State of this Privacy Statement: 10. 4. 2022

ADDITIONAL EXPLANATIONS

You can also let us know any questions, dilemmas or comments about our privacy policy via the contact form.